Shipping + Returns
Summer Shipping Procedure
During warm weather months, May - August, we only ship wax Monday through Wednesday. This limits time in transit so that your wax does not sit over the weekend in non-air conditioned facilities. If you place your order Wednesday morning, it may not leave our warehouse until the following Monday depending on our order volume. This is a necessary step to maintain the quality of your wax. Please plan for additional fulfillment time.
We offer free shipping on all orders over $150. Shipping costs for orders below this amount will depend on the weight of your items and location.
How Long Does Shipping Take?
Our wax approximately ships from our facility 3 business days after your order is placed when summer shipping policy is not in effect. Once shipped, items will typically take 2-4 business days to reach their destination depending on your proximity to our distribution locations.
Please note that all major carriers have suspended shipping gaurantees due to COVID protocols.
Unwanted Product Returns
If you ordered the wrong item or simply change your mind we will issue you a full refund within 30 days of receipt if the items have been unused. We ask that you cover the return shipping costs due to the heavy nature of our items.
You may cancel your order, for any reason, and receive a full refund provided your order has not been shipped.